Privacy Policy
Effective Date: May 11, 2026 Company: Start AI Pro LLC Location: Arizona, USA Contact: general@startaipro.com
1. Introduction
Start AI Pro LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal and corporate data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our StartAI Pro application via the Monday.com Marketplace and our website (startaipro.com).
2. Information We Collect
Because our application functions as a workflow automation and risk management engine within the Monday.com ecosystem, we collect only the minimal data necessary to provide our services:
- Authentication Data: We collect standard OAuth access tokens to securely connect our application to your Monday.com workspace.
- Operational Metadata: We store webhook metadata (such as Event IDs and timestamps) necessary to execute workflow routing, track statuses, and manage delayed tasks.
- Temporary Board Data: The app only temporarily processes Monday.com board item data to execute workflow routing logic. No proprietary client board data is permanently stored on our servers.
- Contact Information: If you contact us for support, we collect your email address and any information you provide in your communication.
3. How We Use Your Information
We use the collected information strictly for operational purposes:
- To facilitate the core functionality of the StartAI Pro application.
- To authenticate your Monday.com workspace and execute automated routing.
- To provide customer support and respond to inquiries.
- To monitor and maintain the security and performance of our infrastructure.
4. Data Storage and Security
We implement enterprise-grade security measures to protect your data. All continuous operational logic is processed securely. Only standard OAuth access tokens and webhook metadata are stored securely in our MongoDB databases to maintain the necessary software connection. We do not extract, hoard, or permanently store your proprietary business data or personally identifiable information (PII) from your Monday.com boards.
5. Sharing of Information
We do not sell your personal or corporate data. We may share data only under the following circumstances:
- Service Providers: We share necessary operational data with trusted infrastructure providers (such as hosting and database services) solely for the purpose of running the application. These providers are bound by strict confidentiality agreements.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
6. CalOPPA (California Online Privacy Protection Act)
In compliance with CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
- Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
- How we handle "Do Not Track" signals: We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
7. Your GDPR Privacy Rights (European Economic Area)
If you are a resident of the EEA or UK, you have the following rights under the General Data Protection Regulation (GDPR):
- The right to access, update, or delete the information we have on you.
- The right of rectification if your information is inaccurate or incomplete.
- The right to object to our processing of your personal data.
- The right of restriction to request that we restrict the processing of your personal information.
- The right to data portability to be provided with a copy of the information we have on you in a structured, machine-readable format.
- The right to withdraw consent at any time where we relied on your consent to process your personal information.
To exercise these rights, please contact us at general@startaipro.com.
8. Your CCPA and CPRA Privacy Rights (California Residents)
If you are a resident of California, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information:
- Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
- Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
- Right to Correct: You have the right to request the correction of inaccurate personal information we hold about you.
- Right to Opt-Out of Sale or Sharing: We do not sell or share your personal information with third parties for cross-context behavioral advertising.
- Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information beyond what is required for standard application authentication.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
To exercise your rights under California law, please submit a verifiable consumer request to us at general@startaipro.com.
9. Children's Privacy (COPPA Exemption)
Our platform is a B2B enterprise software product intended strictly for corporate professionals. We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not use this application or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Start AI Pro LLC